Questions To Ask Every Roofer
A good roofer will be happy to answer these:
- Are you fully insured, and can I see proof of public liability cover?
- How long have you been trading, and where are you based?
- Can I see photos of recent similar jobs, or speak to a past customer?
- Is the quote in writing, and does it clearly say what is and is not included?
- What guarantee do you give, and what does it cover?
- Who will actually be carrying out the work?
- How will you protect my property while you work?
Signs Of A Good Roofer
What you would hope to see:
A proper inspection
They look closely, explain what they found and show you photos.
A clear written quote
It is itemised, easy to understand and does not rely on pressure.
Honest advice
They tell you when a repair will do instead of a replacement.
Insurance and a real local presence
They can show insurance and have a genuine local base and reputation.
Reviews and examples
They can point to genuine reviews and examples of their work.
A guarantee
They stand behind the work and tell you in writing what is covered.
Warning Signs To Watch For
Treat these with caution:
Cold calling and pressure
Someone who knocks on your door saying they noticed a problem and can fix it today.
Vague quotes
A single number with no detail of materials, scope or guarantee.
Cash-only demands or large up-front payments
Be cautious about paying large amounts before work starts.
No address or proof of insurance
A roofer who will not tell you where they are based or show insurance.
Scare tactics
Claims that you need a whole new roof, with no evidence shown.
Get More Than One Opinion
For larger jobs, it is sensible to get a couple of quotes. Compare what is included, not just the number at the bottom. A very low quote can mean corners are being cut, and a very high one is not a guarantee of quality either.
Our own approach is simple: we inspect properly, explain what we found, give a clear free quote and leave the decision with you.
Free “Is My Roof Failing?” Checklist
A one-page checklist you can use from the ground and the loft to spot the early warning signs. Free to download.
Get The Free ChecklistThe Bottom Line
Choose a roofer who inspects properly, gives you a clear written quote, can show insurance and a local track record, and is happy to answer your questions. If anyone pressures you or avoids a straight answer, walk away.
Frequently Asked Questions
Should I get more than one quote?
For bigger jobs it is sensible. Compare what each quote includes, not just the price. We give free, no-obligation quotes and are happy for you to compare.
Is it safe to pay a deposit?
Practice varies, so agree payment terms in writing before work starts, and be cautious about large up-front payments. Ask the roofer to explain their payment terms clearly.
How do I know a roofer is insured?
Ask to see their public liability insurance certificate and check it is current. A genuine roofer will be happy to show it.
What should be in a roofing quote?
A good quote describes the work, the materials, what is and is not included, how long it should take, the price and the guarantee.
Do you give a guarantee?
Yes. We give a 10-year workmanship guarantee on new roofs and full re-roofs and a 12-month workmanship guarantee on repairs.
- Fully Insured
- 10-Year GuaranteeNew roofs
- 12-Month GuaranteeRepairs
- Free QuotesNo obligation
Want Someone To Take A Proper Look?
Get in touch and we’ll inspect your roof and give you an honest recommendation – no pressure, no obligation.
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Get Your Free Roofing Quote In 3 Easy Steps
Tell us what you need and where you are. We’ll look at your details and get back to you with a clear, no-obligation price.
- Free, no-obligation quote
- Fully insured
- 10-year workmanship guarantee on new roofs
- Reply within 24 hours